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Track completion speed, productivity, delays, and period reports.
Past deadline, open over 48 hours, or on hold — WhatsApp reminds once before deadline, then every 12 hours if overdue.
Completions by month
Current open work
Keep an eye on what needs attention.
| Ticket | Assignee | Status | Priority | Updated |
|---|
Each person is a column with their open tickets — production floor board.
Tickets you assigned to the team.
Your tickets assigned to you. Use board or list view.
Agenda by time — expand a meeting for points and actions, or browse history.
Workload across active team members.
Update your personal details and profile image.
Administrator
Create users and update credentials for the team.
New tickets use this pattern. Existing ticket numbers do not change.
Example: TK-1
Type DD MM YY or YYYY for the date, and 01 / SEQ for the running number. Letters and _ stay as typed.
Only admins can see and edit this list.
Start or stop messaging per ticket stage and edit the message format sent on WhatsApp.